How does Qantas build a workforce of young Australians to keep the beloved Airline relevant and competitive in the decades to come?
"Hatch makes early-career hiring genuinely easy. The quality of candidates is consistently high, and many go on to find permanent roles in the business, which speaks to how well matched the talent is!"
Qantas uses short-term, flexible Placements via Hatch to bring in and nurture emerging talent, all while solving real business problems without requiring headcount approval. Most of these placements go on to become valued permanent employees and attract more incredible young talent through their network.
Hiring goals for Qantas
- Pipeline junior talent into the Qantas graduate program and other positions.
- Bring in junior talent, train them, and identify top performers.
- Create an easy pathway to permanent roles by getting to know future hires' potential through real work.
- Support ad hoc business needs and project work without lengthy recruitment cycles or headcount approval.
How Qantas uses Hatch
Managers across the business use Hatch to source candidates quickly, review shortlists and video introductions, and bring interns in for project work, team support, and hands-on learning.
The process
- Shortlists arrive pre-matched.
- Hiring managers conduct quick interviews.
- Placements begin work on real tasks from day one.
“It was a very easy process. We got a shortlist, brought them in for interviews, got to ask questions - the whole thing was very smooth.” Ernesto Archimandritis, Workforce Planning
“I love sourcing candidates on Hatch. Seeing them on video helps you feel the chemistry straight away and see if they’re a good cultural fit.” Amy Taggart, Employer Branding
What placements have been doing
Across Qantas, Hatch placements contribute to real work.
Flight Crew Workforce Planning
- spreadsheets and modelling
- what-if scenarios
- admin backlogs
- learning the tools used to build rosters and patterns for more than 2,000 pilots
Several interns in this team have been hired permanently and promoted.
Marketing
- support marketing managers
- gain holistic exposure to campaigns
- learn end-to-end processes
- sometimes go on to marketing coordinator or marketing manager roles
“They don’t come in for just admin. They come in and they’re a whole part of the team.” Felicity Ahern, Marketing Manager
Employer Branding
Placements help:
- support campaigns and branding activities
- give the team direct insight into what young talent values in work
Stories of growth
Lily - from Hatch placement to permanent staff
Lily first applied for a Hatch role but didn’t get it, then landed another in insurance marketing and was supported from day one. She recently secured a permanent role in employer branding.
“You can only learn by doing. Don’t feel afraid to step into something even if you don’t feel fully prepared - just give it a go.” Lily Grills, Employer Branding Coordinator
She also loved the value of the Hatch intern community at Qantas, with around 60 interns on-site sharing lunches, events and support.
Chloe - from intern to critical team member
Chloe studied aviation management and joined Qantas through a Hatch placement. She began with spreadsheets and intern tasks, then learned rostering and allocations in her team. She converted into an entry-level role and was promoted within six months.
“I was hesitant before applying, but I’m so glad I did. I wouldn’t be in the position I am today without this opportunity.” Chloe North, Flight Crew Workforce Planning
Long-term impact across Qantas
Amy Taggart, who leads employer branding, was the first Qantas employee to take a Hatch intern. She encourages all managers throughout the business to use the platform as a low-risk way to bring future talent in.
“It’s been a really great, low-risk way to bring in headcount for a specific project. If you’ve got a big piece of work coming up and need someone for six months, Hatch is perfect.”
“It’s always a really high calibre of candidate that comes through the door. We’ve always retained them.”
“I love sourcing candidates on Hatch. The video feature is one of my favourite ways to find talent. You can feel the chemistry straight away and see if they’re going to be a good cultural fit.”
“My advice is definitely go with Hatch. It’s low risk. You just need a budget - it’s not another headcount. It’s a really easy hiring process. I can’t recommend it more.”
Why Hatch works for Qantas
- It’s low risk and doesn’t require adding permanent headcount.
- It’s hands-on, giving university students real industry experience.
- Qantas gets to train people how they need them to be.
- The process is easy and supported end-to-end.
- Interns become confident, capable, and ready for permanent roles.
Book a call with our team to discuss how Placements could help you.
