About the job
As an Account Manager (SMB) at Team Global Express, you will play a vital role in providing exceptional customer experiences while managing a portfolio of small to medium-sized business customers. This hybrid job combines account management and new business sales, allowing you to engage with customers and drive growth. Join a dynamic team that values innovation, inclusivity, and continuous improvement, and be part of a company that is transforming the logistics industry.
You'll be responsible for
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Nurturing customer relationships
Developing and maintaining meaningful connections with customers to ensure satisfaction and long-term partnerships.🔍
Identifying new business opportunities
Using strategic market research and insights to identify and connect with new customers.📋
Managing customer accounts
Handling trading terms, credit requests, and customer remediation with professionalism and efficiency.Key criteria
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Sales and account management experience
1-2 years in sales or account management roles.View
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Solution selling skills
Demonstrated experience in solution selling and negotiation.View
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Intermediate PowerPoint and Excel skills
Proficiency in creating presentations and data analysis.View
