TMGM2 jobs

Account Manager (Mandarin Speaking)

InternGraduateJuniorPart-timeContractFull-timeOfficeSydney NSW, AustraliaPosted 1 day ago
Pending fitX of Y criteria met

About the job

As a Mandarin-speaking Account Manager at TMGM, you'll play a vital role in connecting with Chinese-speaking clients and helping them navigate our platform. This job offers an incredible opportunity to build long-term relationships while receiving structured training and mentoring from experienced managers. The team thrives in a supportive environment where collaboration and communication are key to success.

Meet the team

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You'll be responsible for

❤️

Building and maintaining client relationships

Establishing strong connections with new and existing clients to foster loyalty and satisfaction.
📞

Communicating with clients in Mandarin

Engaging with clients primarily in Mandarin via phone, WeChat, and other messaging platforms to provide support and guidance.
🛠️

Guiding clients through onboarding

Assisting clients in navigating the account opening and onboarding process to ensure a smooth experience.

Key criteria

🗣️

Fluency in Mandarin Chinese

Demonstrated fluency in Mandarin for effective client communication.

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📞

Customer service experience

Proven experience in customer service or related fields.

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📊

CRM proficiency

Experience maintaining accurate CRM records and client information.

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A meaningful career starts with a match

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Meet Justin and the team
Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Fluency in Mandarin Chinese
Demonstrated fluency in Mandarin for effective client communication.

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Customer service experience
Proven experience in customer service or related fields.

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CRM proficiency
Experience maintaining accurate CRM records and client information.

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Relationship-building skills
Demonstrated ability to build and maintain client relationships.

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