TMGM2 jobs

Account Manager (Mandarin Speaking)

InternGraduateJuniorPart-timeContractFull-timeOfficeSydney NSW, AustraliaPosted 2 months ago
Pending fitX of Y criteria met

About the job

As a Mandarin-speaking Account Manager at TMGM, you'll play a vital role in connecting with Chinese-speaking clients and helping them navigate our platform. This job offers an incredible opportunity to build long-term relationships while receiving structured training and mentoring from experienced managers. The team thrives in a supportive environment where collaboration and communication are key to success.

You'll be responsible for

❤️

Building and maintaining client relationships

Establishing strong connections with new and existing clients to foster loyalty and satisfaction.
📞

Communicating with clients in Mandarin

Engaging with clients primarily in Mandarin via phone, WeChat, and other messaging platforms to provide support and guidance.
🛠️

Guiding clients through onboarding

Assisting clients in navigating the account opening and onboarding process to ensure a smooth experience.

Key criteria

🗣️

Fluency in Mandarin Chinese

Demonstrated fluency in Mandarin for effective client communication.

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📞

Customer service experience

Proven experience in customer service or related fields.

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📊

CRM proficiency

Experience maintaining accurate CRM records and client information.

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View more

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Meet Justin and the team
Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Fluency in Mandarin Chinese
Demonstrated fluency in Mandarin for effective client communication.

View

Customer service experience
Proven experience in customer service or related fields.

View

CRM proficiency
Experience maintaining accurate CRM records and client information.

View

Relationship-building skills
Demonstrated ability to build and maintain client relationships.

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A meaningful career starts with a match

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