Admin and Customer Service Officer
About the job
The Admin and Customer Service Officer position at Toll Group is all about supporting the logistics that keep the world moving. This job is crucial for ensuring smooth operations and excellent customer service, making a real impact on the business and its clients. The team thrives on collaboration, transparency, and a commitment to high service quality, creating a positive and dynamic workplace.
You'll be responsible for
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Supporting daily administration
Support daily administration and reporting requirements for warehouse and distribution operations in accordance with the DWDSS contract🗂️
Maintaining documentation
Maintain and manage documentation, records, and data entry in relevant systems to ensure data accuracy and compliance📞
Responding to customer queries
Respond to customer and Defence stakeholder queries, providing timely, accurate, and professional communicationKey criteria
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3+ years in administration or customer service
Demonstrated experience in administrative or customer service roles.View
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Proficiency in Microsoft Office Suite
Strong skills in Excel, Word, and Outlook for reporting.View
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AGSVA Security Clearance eligibility
Must be an Australian Citizen eligible for security clearance.View
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