Toll Group6 followers59 jobs

Admin and Customer Service Officer

JuniorMid levelFull-timeHybridEdinburgh SA 5111, AustraliaPosted 3 months agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Admin and Customer Service Officer position at Toll Group is all about supporting the logistics that keep the world moving. This job is crucial for ensuring smooth operations and excellent customer service, making a real impact on the business and its clients. The team thrives on collaboration, transparency, and a commitment to high service quality, creating a positive and dynamic workplace.

You'll be responsible for

📋

Supporting daily administration

Support daily administration and reporting requirements for warehouse and distribution operations in accordance with the DWDSS contract
🗂️

Maintaining documentation

Maintain and manage documentation, records, and data entry in relevant systems to ensure data accuracy and compliance
📞

Responding to customer queries

Respond to customer and Defence stakeholder queries, providing timely, accurate, and professional communication

Key criteria

📅

3+ years in administration or customer service

Demonstrated experience in administrative or customer service roles.

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📊

Proficiency in Microsoft Office Suite

Strong skills in Excel, Word, and Outlook for reporting.

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🔒

AGSVA Security Clearance eligibility

Must be an Australian Citizen eligible for security clearance.

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5 criteria for this job
3+ years in administration or customer service
Demonstrated experience in administrative or customer service roles.

View

Proficiency in Microsoft Office Suite
Strong skills in Excel, Word, and Outlook for reporting.

View

AGSVA Security Clearance eligibility
Must be an Australian Citizen eligible for security clearance.

View

Strong communication skills
Ability to respond to queries professionally and accurately.

View

Attention to detail
Proven ability to maintain accurate records and documentation.

View

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