Toll Group5 followers78 jobs

Admin and Customer Service Officer

JuniorMid levelFull-timeHybridEdinburgh SA 5111, AustraliaAdministrationCustomer servicePosted 2 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Admin and Customer Service Officer position at Toll Group is all about supporting the logistics that keep the world moving. This job is crucial for ensuring smooth operations and excellent customer service, making a real impact on the business and its clients. The team thrives on collaboration, transparency, and a commitment to high service quality, creating a positive and dynamic workplace.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📋

Supporting daily administration

Support daily administration and reporting requirements for warehouse and distribution operations in accordance with the DWDSS contract
🗂️

Maintaining documentation

Maintain and manage documentation, records, and data entry in relevant systems to ensure data accuracy and compliance
📞

Responding to customer queries

Respond to customer and Defence stakeholder queries, providing timely, accurate, and professional communication

Key criteria

📅

3+ years in administration or customer service

Demonstrated experience in administrative or customer service roles.

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📊

Proficiency in Microsoft Office Suite

Strong skills in Excel, Word, and Outlook for reporting.

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🔒

AGSVA Security Clearance eligibility

Must be an Australian Citizen eligible for security clearance.

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A meaningful career starts with a match

View your fit

5 criteria for this job
3+ years in administration or customer service
Demonstrated experience in administrative or customer service roles.

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Proficiency in Microsoft Office Suite
Strong skills in Excel, Word, and Outlook for reporting.

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AGSVA Security Clearance eligibility
Must be an Australian Citizen eligible for security clearance.

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Strong communication skills
Ability to respond to queries professionally and accurately.

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Attention to detail
Proven ability to maintain accurate records and documentation.

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