About the job
Estia Health is seeking a passionate individual to join their community-focused team at the Bannockburn aged care home. This job is all about making a difference in the lives of residents and their families while ensuring smooth operations at the home. With a supportive environment and a commitment to enriching lives, team members work collaboratively to create a warm and welcoming atmosphere.
You'll be responsible for
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Providing customer service
Delivering friendly and professional assistance to everyone, whether in person, on the phone, or over email.🏢
Managing front desk operations
Answering calls, managing emails, and welcoming visitors, volunteers, and contractors to the home.📋
Supporting management
Assisting the office manager and residential aged care manager with daily tasks and paperwork.Key criteria
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Customer service experience
Proven experience in fast-paced customer service environments.View
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Organisational skills
Demonstrated ability to prioritise tasks and manage deadlines effectively.View
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Computer literacy
Strong skills in multiple systems with attention to detail in data entry.View
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