Australian School of Entrepreneurship
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Administration Coordinator

JuniorMid levelGraduateFull-time$70k - $80kOfficeSydney NSW, AustraliaHaymarket NSW 2000, AustraliaPosted 2 days ago
inc super (range depends on experience)Full-time in our office. It’s where the magic happens! Occasional WFH days when the schedule allows :)
Pending fitX of Y criteria met

About the job

The Administration Coordinator for Digital Solutions plays a vital role in ensuring the smooth operation of The Australian School of Employment's Digital Solutions Program. This position is all about keeping things organised and efficient, from managing the program inbox to ensuring participant records are accurate. The team thrives on collaboration and communication, making sure every small business receives the best support possible.

You'll be responsible for

📧

Overseeing email automation

Reviewing and approving every email our automation system drafts in the program inbox before it goes out, ensuring accuracy and warmth.
⚠️

Handling escalations

Picking up every enquiry flagged for human attention, resolving issues within program rules and escalating to the Program Delivery Manager when necessary.
📊

Maintaining program records

Confirming that every Digital Business Coach has completed their session notes and keeping Asana accurate and current as the official program record.

Key criteria

🔍

Super Organised

You love ticking things off. You're organised, efficient and the person who spots the typo everyone else missed. Records, payments and emails all leave your desk spot on.

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✉️

Clear Communicator

You can write a message that’s warm and friendly and still gets every detail right.

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🧩

Team player through and through

You jump in where you’re needed, celebrate other people’s wins and make work feel less like work.

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Meet the team

Behind the scenes

About the company

Apply with your profile
Meet Tionne and the team
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View your fit

4 criteria for this job
Super Organised
You love ticking things off. You're organised, efficient and the person who spots the typo everyone else missed. Records, payments and emails all leave your desk spot on.

View

Clear Communicator
You can write a message that’s warm and friendly and still gets every detail right.

View

Team player through and through
You jump in where you’re needed, celebrate other people’s wins and make work feel less like work.

View

Efficient with Automations
You’re keen to work alongside AI and automation tools (we’ll teach you everything!) and you know when something needs a real human touch.

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