About the job
This job is about being the backbone of operations in a residential aged care home, where you will make a positive difference in the lives of residents. As part of a respected not-for-profit organisation, you will engage with a community of over 15,000 older Victorians, transforming their experience of ageing. The team values collaboration, new ideas, and genuine care, creating an inclusive and supportive environment for everyone.
You'll be responsible for
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Providing customer service support
Offering customer service support across phone, central inbox, and front counter reception.🏡
Conducting orientation tours
Welcoming potential and current residents and their families by conducting orientation tours of the site.🗂️
Performing administrative tasks
Supporting employee paperwork, resident admissions, and invoice management as part of administrative duties.Key criteria
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Customer service experience
Proven experience providing customer service in a fast-paced environment.View
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Administrative skills
Demonstrated experience performing administrative tasks with high accuracy.View
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Time management skills
Proven ability to manage time effectively and prioritize tasks.View
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