The Administration Officer position at St Vincent’s Hospital is all about providing exceptional support to patients and healthcare professionals. This role is crucial in ensuring smooth operations within the Sacred Heart Rehabilitation Service, where teamwork and effective communication are key. The team thrives in a fast-paced environment, working collaboratively to deliver outstanding care and service.
You'll be responsible for
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Coordinating schedules
Coordinate specialist, allied health and therapy schedules for SHARP and SMS Clinics, managing patient bookings and online diaries in line with clinical triage advice.🤗
Providing support
Act as the primary point of contact for patients and stakeholders, providing professional front-of-house, phone and email support for clients with complex clinical needs.💰
Managing admissions and billing
Manage accurate admissions, discharges and high-volume medical billing in compliance with Medicare, private health and hospital policies using CorePAS.Skills you'll need
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High-level communication skills
Demonstrated high-level communication and interpersonal skills, with the ability to engage effectively with people from diverse social, cultural and clinical backgrounds.📞
Customer service capability
Proven customer service capability, including advanced telephony and virtual communication skills in a fast-paced healthcare environment.💻
Computer literacy
High level computer literacy, including MS Word, Excel, email, clinical information systems and document management systems.View more