Administration Officer
About the job
This job is about providing high-level administration support to the State-wide Equipment Program (SWEP), which helps Victorians with disabilities or the elderly access necessary aids and equipment. By processing applications and managing communications, you play a vital role in enhancing the safety and independence of those in need. The team values a proactive and positive approach, fostering a supportive and collaborative work environment.
You'll be responsible for
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Processing funding requests
Handling and managing funding requests in accordance with program guidelines.✅
Checking eligibility of consumers
Evaluating and confirming the eligibility of consumers for funding assistance.📞
Liaising with consumers and stakeholders
Communicating effectively with consumers, Allied Health Practitioners, and suppliers to ensure smooth operations.Key criteria
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MS Office proficiency
Demonstrated experience using MS Office suite effectively.View
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Customer service experience
Proven background in delivering high-quality customer service.View
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Empathy towards consumers
Experience understanding and addressing consumer needs compassionately.View
