Grampians Health186 jobs

Administration Officer

JuniorMid levelFull-timeHybridCity of Ballarat, VIC, AustraliaPosted 21 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

This job is about providing high-level administrative support to the State-wide Equipment Program (SWEP), which aims to assist frail aged individuals and those with disabilities. By processing applications and managing communications, you will play a vital role in enhancing the safety and independence of the community. The team values a collaborative and supportive work environment, where everyone is encouraged to contribute and grow.

You'll be responsible for

📄

Processing funding requests

Handling and managing applications for funding in accordance with program guidelines.
✅

Checking eligibility of consumers

Verifying the qualifications of consumers for the services provided by SWEP.
📞

Liaising with consumers and practitioners

Communicating effectively with consumers, Allied Health Practitioners, and suppliers to ensure smooth operations.

Key criteria

💻

MS Office proficiency

Demonstrated experience using MS Office Suite effectively.

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📞

Customer service experience

Proven background in providing excellent customer service.

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🤝

Empathy towards consumers

Experience understanding and addressing consumer needs.

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Meet the team

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3 criteria for this job
MS Office proficiency
Demonstrated experience using MS Office Suite effectively.

View

Customer service experience
Proven background in providing excellent customer service.

View

Empathy towards consumers
Experience understanding and addressing consumer needs.

View

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