About the job
This job at Estia Health is all about making a meaningful impact in aged care. You will play a vital role in ensuring the smooth operation of the home, providing exceptional service to residents and their families. The team values collaboration and a proactive approach, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Providing friendly customer service
Welcoming residents, families, and visitors with a warm and friendly approach, whether in person, on the phone, or via email.📞
Managing front desk operations
Handling calls, emails, and front desk activities to ensure smooth operations.🗂️
Supporting office management
Assisting the office manager and residential aged care manager with daily tasks and paperwork.Key criteria
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Customer service experience
Demonstrated experience providing friendly customer service to diverse individuals.View
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Administration skills
Proven background in managing paperwork and record keeping efficiently.View
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Computer proficiency
Experience with data entry and various computer applications.View
