About the job
This job at Estia Health is about being a vital part of a community dedicated to enriching lives in aged care. By joining the team, you will have the opportunity to make a meaningful impact on the lives of residents and their families. The team values collaboration and support, creating a friendly environment where everyone can thrive.
You'll be responsible for
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Providing friendly customer service
Engaging with residents, families, and staff through in-person interactions, phone calls, and emails to create a welcoming environment.📞
Managing front desk operations
Handling calls, emails, and visitor management to ensure smooth operations at the home.🤝
Supporting management
Assisting the residential aged care manager and office manager with daily tasks and administrative duties.Key criteria
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Customer service experience
Demonstrated experience providing friendly customer service in various settings.View
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Administrative skills
Proven skills in managing paperwork, record keeping, and filing.View
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Computer proficiency
Experience using computer systems and data management tools effectively.View
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