Dematic23 jobs

Administration Support

InternGraduateContractOfficeBelrose NSW 2085, AustraliaAdministrationPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This casual job as a Contact Centre Administrator offers an exciting opportunity to join Dematic's Customer Service Division for six months. Working closely with a supportive team in Belrose, you will play a vital role in maintaining smooth communication between customers and internal departments. Embrace the chance to grow your skills while contributing to a dynamic environment!

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Handling calls and emails

Answering Contact Centre calls and emails to provide timely support to customers.
📝

Processing incident requests

Creating, processing, and updating incident requests to ensure smooth operations.
📊

Providing administration support

Offering general administration and reporting support to the Contact Centre and wider Administration teams.

Key criteria

📞

Customer service focus

Demonstrated experience providing exceptional customer service in a contact centre environment.

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🖥️

Proficiency in Microsoft Office

Strong skills in Microsoft Word and Excel for administrative tasks.

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🔄

Multitasking ability

Experience managing multiple tasks efficiently in a fast-paced setting.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service focus
Demonstrated experience providing exceptional customer service in a contact centre environment.

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Proficiency in Microsoft Office
Strong skills in Microsoft Word and Excel for administrative tasks.

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Multitasking ability
Experience managing multiple tasks efficiently in a fast-paced setting.

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Attention to detail
Proven ability to maintain high accuracy in documentation and reporting.

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Team collaboration skills
Experience working effectively within a team to achieve common goals.

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