NSW Department of Communities and Justice11 followers62 jobs

Administration Support Assistant - Housing

InternJuniorContractOfficeEast Wagga Wagga NSW 2650, AustraliaPosted 5 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Housing Administration Assistant position is an exciting opportunity to support the client service delivery team at Homes NSW. This entry-level job focuses on providing high-quality administrative and client service functions, ensuring that clients receive the assistance they need. The team values collaboration and strives to create a positive impact in the community by prioritising housing opportunities.

You'll be responsible for

📋

Providing administrative support

Delivering a range of routine administrative activities to contribute to the efficient operation of the team and support service delivery.
📞

Managing enquiries

Handling over the counter and telephone enquiries, providing accurate information and referring matters to client service staff as needed.
🗄️

Maintaining records

Processing business information and maintaining accurate records, systems, and documentation in line with organisational policies.

Key criteria

📞

Customer service experience

Demonstrated experience managing customer inquiries effectively.

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🗂️

Administrative skills

Proven ability to handle routine administrative tasks efficiently.

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💻

Technology proficiency

Experience using relevant software for documentation and record-keeping.

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4 criteria for this job
Customer service experience
Demonstrated experience managing customer inquiries effectively.

View

Administrative skills
Proven ability to handle routine administrative tasks efficiently.

View

Technology proficiency
Experience using relevant software for documentation and record-keeping.

View

Organisational skills
Demonstrated ability to prioritise tasks and meet deadlines.

View

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