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Administration Support Officer
JuniorMid levelFull-timeHybridParramatta NSW 2150, AustraliaPosted 22 hours agoVerified 12 hours ago
About the job
As an Administration Support Officer at NSW Trustee and Guardian, you will play a vital role in providing administrative support to enhance the delivery of quality financial management services to customers. Your work will directly impact the lives of vulnerable individuals, ensuring they receive the assistance they need during critical moments. The team thrives in a supportive environment, where collaboration and a commitment to customer service are at the forefront.
You'll be responsible for
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Providing administrative support
As an Administration Support Officer, you will provide administrative support to help deliver quality financial management services to customers.📧
Managing communications
Assist with managing emails, maintaining records, updating customer information, and making outbound phone enquiries to customers and stakeholders.🔑
Supporting customer onboarding
Work with the customer and important people in their life to ensure a good understanding of the customer’s financial situation and how they can be supported into the future.Key criteria
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Customer service commitment
Demonstrated commitment to providing high-quality customer service.View
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Organisational skills
Proven ability to manage competing priorities and tasks efficiently.View
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Communication skills
Strong written and verbal communication skills for diverse interactions.View
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