Sydney Local Health District
Admissions Secretary - Accident & Emergency
JuniorFull-timeHybridBrisbane QLD, AustraliaAdministrationCustomer service and supportPeople and culturePosted 19 hours ago
About the job
The Admissions Secretary job is all about being the welcoming face for patients in the Emergency Department, ensuring a smooth admission process and managing essential administrative tasks. This role plays a crucial part in delivering high-quality emergency care, making a positive impact on patients' experiences. The team thrives on collaboration, enthusiasm, and a shared commitment to outstanding customer service, all while working in a dynamic 24/7 environment.
You'll be responsible for
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Performing administrative duties
Handling patient admissions to the Emergency Centre and hospital, conducting health fund checks, and collating patient data and records.🤝
Providing exceptional customer service
Being the first point of contact for patients, ensuring they feel welcomed and supported during their visit.📊
Managing patient data
Maintaining accurate records and ensuring all patient information is up to date and secure.What we're looking for
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Hospital admissions experience
Demonstrated experience in hospital admissions or medical practice with private billing.View fit
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Exceptional organisational skills
Ability to multi-task and prioritise effectively in a fast-paced environment.View fit
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Problem-solving skills
Proven ability to resolve conflicts and address challenges effectively.View fit
View more
