NGS Super
Advisor, T&O Enablement
Mid levelFull-timeHybridBrisbane QLD, AustraliaProfessional servicesInformation technologyCustomer successPosted 2 months ago
About the job
This job is about shaping the future of technology communications by creating clear and consistent content that empowers employees to solve tech issues independently. The impact of this job lies in transforming how knowledge is managed and shared within the organization, ensuring clarity and consistency across all tech communications. The team values collaboration, flexibility, and a commitment to career growth, making it an exciting opportunity for anyone looking to make a difference in the tech space.
You'll be responsible for
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Auditing knowledge management
Audit and enhance knowledge management across technology teams, identifying gaps and opportunities for improvement.🛠️
Designing content standards
Design and implement content standards, processes, and guardrails to ensure accuracy and a unified voice across all tech communications.🤝
Collaborating with stakeholders
Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.What we're looking for
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Knowledge management experience
Demonstrated experience in knowledge management and content design.View fit
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Content auditing skills
Proven ability to audit and enhance content for clarity.View fit
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Framework and template design
Experience designing frameworks and style guides for consistency.View fit
View more
