Advisory Manager
About the job
The Advisory Manager at Blackmores Group plays a crucial role in leading the Naturopathic Advisory team, ensuring that they provide trusted support to customers and stakeholders. This job is all about fostering a collaborative environment where team members can thrive and deliver exceptional service. With a focus on continuous improvement and strong leadership, the team works together to enhance their capabilities and meet customer needs.
You'll be responsible for
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Leading the Advisory team
Guiding the team to deliver exceptional service through strong product knowledge and customer understanding.📞
Managing customer complaints
Supporting team members in resolving escalated customer issues effectively.📅
Overseeing team operations
Organising daily duties and optimising phone coverage for the Advisory Team.Key criteria
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Degree in Naturopathy or Nutritional Medicine
Possession of a relevant degree to ensure expertise.View
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Accreditation with professional association
Valid accreditation to demonstrate professional credibility.View
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Advanced complementary medicine knowledge
Deep understanding of complementary medicine principles.View
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