About the job
As a Customer Sales and Retention Specialist - Outbound at ahm, you will embark on an exciting journey of engaging with customers to understand their needs and help them make informed decisions about their health cover. This job is all about making a meaningful impact on people's lives while achieving positive business outcomes. The team thrives on collaboration, energy, and a shared passion for improving health and wellbeing, making work a fulfilling experience.
You'll be responsible for
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Engaging customers
Proactively engaging customers through outbound conversations to strengthen relationships and identify opportunities to retain members and grow ahm's member base.❤️
Building rapport
Building rapport and trust with a diverse range of customers while understanding their needs through effective questioning.🌟
Delivering exceptional experiences
Delivering exceptional member experiences while achieving retention and sales objectives.Key criteria
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Customer engagement experience
Experience proactively engaging customers through outbound conversations.View
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Effective communication skills
Demonstrated ability to communicate confidently and influence outcomes.View
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Sales and retention experience
Proven experience achieving sales and retention objectives.View