As the AI Transformation Lead at Virgin Australia, you will play a crucial role in embedding AI into business processes and workflows. Your work will significantly impact the organisation by ensuring AI adoption delivers measurable results. The team thrives on collaboration, diversity, and a commitment to customer experience, making it a vibrant place to grow and innovate.
You'll be responsible for
🔍
Identifying and shaping AI use cases
Collaborating with business Subject Matter Experts (SMEs) to identify and develop AI use cases that drive value.🔄
Redesigning workflows for human-AI collaboration
Creating efficient workflows that enhance collaboration between humans and AI systems.📈
Leading change management initiatives
Driving training and change management efforts to ensure successful adoption of new AI-driven processes.Skills you'll need
🤖
Strong understanding of modern AI concepts
A solid grasp of concepts such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), agents, and prompting strategies.🗣️
Excellent stakeholder engagement and communication skills
Ability to effectively engage with stakeholders and communicate ideas clearly and persuasively.🚀
Proven experience in technology-enabled transformation
Demonstrated success in delivering technology-driven transformation or digital product delivery in complex organisations.View more