Heidi Health
Airport Operations Specialist
Mid levelFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 3 days ago
About the job
Join the vibrant team at Melbourne Airport and play a crucial role in delivering world-class travel experiences. As an Airport Operations Specialist, you will ensure operational excellence across various touchpoints, coordinating communications and resource management to create a safe and efficient environment. The team thrives on collaboration and innovation, working together to shape the future of aviation.
You'll be responsible for
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Managing operational resources
Overseeing airport assets and adjusting operational plans in real-time to minimize traveller impacts.📢
Facilitating communications
Acting as the central communication point for stakeholders and ensuring timely information dissemination.🌟
Enhancing customer experience
Monitoring service levels and managing incidents to ensure a seamless traveller experience.What we're looking for
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5+ years in airport operations
Experience in managing airport operations or similar environments.View fit
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Strong communication skills
Ability to convey information clearly to stakeholders and passengers.View fit
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Problem-solving capabilities
Proven skills in resolving operational issues effectively.View fit
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