Arrotex Pharmaceuticals
Analyst – Onsite Technical Support
About the job
Join Marsh's Colleague Technology Support Services team in Sydney as an Analyst – Onsite Technical Support. This exciting opportunity allows you to provide essential technical support and guidance to colleagues, making a significant impact on their daily operations. The team thrives on collaboration and innovation, ensuring a supportive environment where everyone can excel.
You'll be responsible for
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Responding to requests
Addressing technical support requests promptly and following up to ensure resolution.🔧
Assisting in installations and maintenance
Helping with the setup, training, and troubleshooting of hardware and software for colleagues.🔑
Administering user accounts
Managing user accounts through Active Directory and ensuring proper access and security protocols.What we're looking for
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Experience in global service desk environments
Proven experience in a Global Service Desk or similar setting.View fit
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Technical support and troubleshooting skills
Experience assisting with hardware and software installation and repair.View fit
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Knowledge of network environments
Strong understanding of network maintenance and connectivity solutions.View fit
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