Marsh McLennan75 jobs

Analyst – Onsite Technical Support

JuniorMid levelFull-timeOfficeBarangaroo, Millers Point NSW 2000, AustraliaCustomer service and supportDataIT supportPosted 4 days ago
View your fit0 of 9 criteria met

About the job

Join Marsh's Colleague Technology Support Services team in Sydney as an Analyst – Onsite Technical Support. This exciting opportunity allows you to provide essential technical support and guidance to colleagues, making a significant impact on their daily operations. The team thrives on collaboration and innovation, ensuring a supportive environment where everyone can excel.

You'll be responsible for

📩

Responding to requests

Addressing technical support requests promptly and following up to ensure resolution.
🔧

Assisting in installations and maintenance

Helping with the setup, training, and troubleshooting of hardware and software for colleagues.
🔑

Administering user accounts

Managing user accounts through Active Directory and ensuring proper access and security protocols.

What we're looking for

💻

Experience in global service desk environments

Proven experience in a Global Service Desk or similar setting.

View fit

🔧

Technical support and troubleshooting skills

Experience assisting with hardware and software installation and repair.

View fit

🌐

Knowledge of network environments

Strong understanding of network maintenance and connectivity solutions.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Experience in global service desk environments
Proven experience in a Global Service Desk or similar setting.

View

Technical support and troubleshooting skills
Experience assisting with hardware and software installation and repair.

View

Knowledge of network environments
Strong understanding of network maintenance and connectivity solutions.

View

Proficiency in Windows and Mac OS
Solid knowledge of Windows-based and Apple Mac Operating Systems.

View

Active Directory and Microsoft Exchange knowledge
Understanding of user account administration and related tools.

View

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