Innovior
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Analyst - Shared Services Platform

GraduateJuniorFull-timeHybridSydney NSW, AustraliaMelbourne VIC, AustraliaPosted 6 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Analyst position at Innovior offers a fantastic opportunity to kickstart a career in Digital Transformation. By joining the Shared Services Platform, individuals will engage in client support, problem-solving, and foundational consulting skills while working with cutting-edge technologies. The team values collaboration and growth, providing a supportive environment where everyone can thrive and make a meaningful impact.

You'll be responsible for

🤝

Providing client support

Acting as Level 1 support, responsible for initial triage and resolution of client issues, ensuring clear communication throughout the process.
🌟

Building client relationships

Establishing strong working relationships with clients through effective communication and regular updates on service improvements.
📅

Supporting project execution

Assisting in project activities such as documentation and testing, while gaining valuable experience in consulting delivery teams.

Key criteria

📊

Data analytics foundation

Bachelor’s degree in Data Analytics or related field with SQL knowledge.

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🤝

Client engagement skills

Strong communication skills for effective client interactions.

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🛠️

Technical proficiency

Experience with Excel and exposure to data visualization tools.

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5 criteria for this job
Data analytics foundation
Bachelor’s degree in Data Analytics or related field with SQL knowledge.

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Client engagement skills
Strong communication skills for effective client interactions.

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Technical proficiency
Experience with Excel and exposure to data visualization tools.

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Problem-solving mindset
Proactive approach to managing multiple tasks in fast-paced environments.

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Interest in automation
Passion for cloud platforms, CRMs, and data technologies.

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