Application Analyst
About the job
The Application Analyst job at Anglicare Sydney is all about transforming lives through technology. By supporting and enhancing vital applications, you will play a key role in ensuring that services are delivered effectively to the community. Join a compassionate and purpose-driven team that truly lives its values and is dedicated to continuous improvement.
You'll be responsible for
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Providing support
Providing level 2/3 support for enterprise applications, ensuring availability, performance and reliability🔍
Investigating incidents
Investigating, diagnosing and resolving application incidents and problems in line with agreed service levels⬆️
Managing upgrades
Working closely with vendors and internal teams to manage upgrades, patches and enhancementsKey criteria
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Application support experience
Demonstrated experience in an Application Analyst or similar support role.View
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Level 2/3 support expertise
Strong experience providing level 2/3 application support in complex environments.View
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Vendor collaboration skills
Experience working with third-party vendors and managed service providers.View
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