MUFG Pension & Market Services16 jobs

Application Production Support Manager, Digital

Mid levelFull-timeHybridMelbourne VIC, AustraliaInformation technologyCustomer successOperations consultingPosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Application Production Support Manager position at MUFG Pension & Market Services is an exciting opportunity to lead a dedicated team focused on ensuring the stability and security of digital applications. This job plays a crucial role in delivering exceptional client experiences while fostering a collaborative and diverse work environment. Team members are encouraged to celebrate successes and support each other in a flexible and inclusive culture.

You'll be responsible for

👨‍💼

Leading a team

Managing a team to ensure the stability, security, and availability of digital applications and services.
🤝

Collaborating across teams

Working with various teams to deliver high-quality service and manage incidents effectively.
⚙️

Driving automation

Adopting an automation-first approach to improve efficiency and reliability across applications.

Skills you'll need

🛠️

IT Service Management

Experience in managing IT services and ensuring their quality and efficiency.
👥

People management

Excellent skills in managing and building teams effectively.
🔍

Troubleshooting

Sharp troubleshooting skills and the ability to think critically under time constraints.
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Meet the team

About the company

View your fit

0 of 5 criteria met
IT Service Management experience
Demonstrated experience in IT Service Management within financial services.

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People management skills
Proven ability to manage teams and build strong relationships.

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Technical proficiency
Experience with .NET tech stack, Azure, and monitoring tools.

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Analytical and critical thinking
Strong skills in planning, prioritising, and troubleshooting.

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Automation and continuous improvement
Experience driving automation for efficiency and reliability.

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