ubank10 followers14 jobs

Banking & Enterprise Application Analyst

Mid levelFull-timeHybridSydney NSW, AustraliaInformation technologyCustomer support operationsTechnical supportPosted 1 day ago
View your fit0 of 9 criteria met

About the job

At Ubank, you will be a key player in enhancing and supporting banking and enterprise applications, ensuring they operate smoothly and efficiently. Your work will directly impact financial success for our users, making their journey towards financial empowerment easier. The team thrives on collaboration, innovation, and support, creating an environment where your ideas can truly make a difference.

You'll be responsible for

🔧

Providing support and maintenance for applications

Ensuring systems operate efficiently through routine updates and patch applications.
🛠️

Resolving incidents and problems

Participating in change management to minimize service disruptions and maintain system availability.
📚

Enhancing processes and documentation

Contributing to best practices in maintenance, support, and deployment of applications, while promoting team learning.

Skills you'll need

💻

Technical support for Core Banking and Payment Applications

Proven experience in providing technical support specifically for Core Banking, Payment, and Enterprise Applications.
🏦

Experience in Banking or Financial Services

A solid understanding of the regulatory and compliance environment, particularly APRA.
🛠️

Atlassian suite proficiency

Experience with tools like Jira Service Management and Confluence for effective project management and collaboration.
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Meet the team

About the company

View your fit

0 of 5 criteria met
3+ years technical support experience
Proven experience supporting Core Banking and Payment applications.

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Banking and financial services knowledge
Understanding of regulatory and compliance environments like APRA.

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Experience with Atlassian products
Proficient in Jira Service Management and Confluence.

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Bachelor's degree in IT or related field
Educational background in Computer Science or Information Technology.

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ITIL 4 Foundation certification
Relevant certification required for best practices in IT service management.

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