About the job
As an Application Support Engineer at Leidos Australia, you will be part of a dynamic team dedicated to enhancing critical applications in a Linux-based environment. This job is all about making a real impact by supporting and improving application performance, while also enjoying a culture that values collaboration and continuous learning. Join a workplace that not only recognizes your contributions but also encourages your growth and development.
You'll be responsible for
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Providing application support
Providing Level 2/3 application and systems support in a Linux/Unix environment, with a strong focus on proactive monitoring and performance management.⚙️
Owning incidents
Owning incidents end-to-end, from triage and investigation through to resolution and post-incident review.🔧
Performing root cause analysis
Performing root cause analysis of application and system issues, working closely with other ITSM service towers, developers, and end users to implement sustainable fixes.Key criteria
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Linux/Unix application support experience
Hands-on experience troubleshooting applications in a Linux/Unix environment.View
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Cloud environment exposure
Experience working with AWS and/or Azure core services.View
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Operational documentation skills
Ability to create and maintain clear technical documentation.View
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