Leidos
28 jobs

Application Support Engineer

JuniorMid levelFull-timeHybridScoresby VIC 3179, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

As an Application Support Engineer at Leidos Australia, you will be part of a dynamic team dedicated to enhancing critical applications in a Linux-based environment. This job is all about making a real impact by supporting and improving application performance, while also enjoying a culture that values collaboration and continuous learning. Join a workplace that not only recognizes your contributions but also encourages your growth and development.

You'll be responsible for

🔍

Providing application support

Providing Level 2/3 application and systems support in a Linux/Unix environment, with a strong focus on proactive monitoring and performance management.
⚙️

Owning incidents

Owning incidents end-to-end, from triage and investigation through to resolution and post-incident review.
🔧

Performing root cause analysis

Performing root cause analysis of application and system issues, working closely with other ITSM service towers, developers, and end users to implement sustainable fixes.

Key criteria

🖥️

Linux/Unix application support experience

Hands-on experience troubleshooting applications in a Linux/Unix environment.

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☁️

Cloud environment exposure

Experience working with AWS and/or Azure core services.

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📜

Operational documentation skills

Ability to create and maintain clear technical documentation.

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View more

Meet the team

About the company

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4 criteria for this job
Linux/Unix application support experience
Hands-on experience troubleshooting applications in a Linux/Unix environment.

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Cloud environment exposure
Experience working with AWS and/or Azure core services.

View

Operational documentation skills
Ability to create and maintain clear technical documentation.

View

Scripting and automation knowledge
Experience using scripts to improve operational efficiency.

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