Citi4 followers28 jobs

Applications Support Senior Analyst (Assistant Vice President)

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 2 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Applications Support Senior Analyst is a seasoned professional who plays a crucial role in enhancing processes and workflows within the team. This job is all about integrating expertise and providing impactful support to ensure applications run smoothly and efficiently. Team members thrive in a collaborative environment, where coaching and leadership are valued, and everyone contributes to the overall success.

Meet the team

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You'll be responsible for

⚙️

Providing technical support

The Application Support Senior Analyst provides technical and business support for users of Citi Applications, ensuring quick resolutions to app issues.
🔄

Maintaining application systems

Maintains application systems that have completed the development stage and are running in daily operations.
🏗️

Managing application environments

Manages, maintains, and supports applications and their operating environments, focusing on stability, quality, and functionality.

Key criteria

🛠️

Application support experience

5-8 years of experience in application support roles.

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💻

Technical skills in systems

Experience with Autosys, Unix/Linux, and Windows environments.

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📊

Analytical skills

Demonstrated ability to analyze complex issues effectively.

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5 criteria for this job
Application support experience
5-8 years of experience in application support roles.

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Technical skills in systems
Experience with Autosys, Unix/Linux, and Windows environments.

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Analytical skills
Demonstrated ability to analyze complex issues effectively.

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Communication skills
Proven ability to explain technical issues to non-IT staff.

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Problem management tools knowledge
Experience with issue tracking and reporting tools.

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