Aqualink Administration Manager
About the job
This job is about leading a dynamic team at Aqualink Facilities to deliver exceptional customer service and community engagement. The impact of this role is significant, as it contributes to the overall mission of empowering and connecting the community through leisure activities. The team values innovation, collaboration, and a supportive work environment, making it a great place to grow and make a difference.
You'll be responsible for
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Managing customer service delivery
Overseeing the effective and efficient delivery of customer service, retail operations, and business administration to ensure high-quality service at Aqualink.🌟
Leading a dynamic team
Leading and empowering a team to activate and connect the community, fostering a supportive and innovative environment.📊
Monitoring performance
Contributing to the development and monitoring of performance metrics to ensure continuous improvement in service delivery.Key criteria
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Customer service management experience
Demonstrated experience managing customer service functions effectively.View
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Membership function management
Proven experience in managing membership sales and retention.View
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Team leadership experience
Demonstrated experience leading and mentoring diverse teams.View
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