Ticketmaster Australia1 follower13 jobs

Area Manager - Field Operations

Mid levelSeniorFull-timeHybridPerth WA, AustraliaPosted 4 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Area Manager, Field Operations is a vital job that focuses on managing client support functions within a designated area in Perth, Australia. This position plays a crucial role in ensuring high market satisfaction for both internal and external clients by standardizing communication and processes. The team thrives on collaboration and innovation, working together to enrich the lives of fans through live events.

Meet the team

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You'll be responsible for

📞

Managing client services

Providing leadership and support vision to ensure high client satisfaction and effective communication across teams.
👩‍🏫

People management

Evaluating and managing employee performance while providing coaching and mentoring to the Area team.
🔧

Product and system support

Staying current with software updates and providing best practices to clients for all Ticketmaster products.

Key criteria

🎓

Bachelor's degree

Preferred degree in a relevant field for foundational knowledge.

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🕒

5+ years experience

Proven experience with Ticketmaster System in a service-oriented environment.

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👥

Leadership experience

Demonstrated ability to lead and influence teams effectively.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Bachelor's degree
Preferred degree in a relevant field for foundational knowledge.

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5+ years experience
Proven experience with Ticketmaster System in a service-oriented environment.

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Leadership experience
Demonstrated ability to lead and influence teams effectively.

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Advanced TM product knowledge
In-depth knowledge of TM products like Archtics and Host.

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Project management skills
Strong skills in managing multiple priorities and projects efficiently.

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A meaningful career starts with a match

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