Optus12 followers85 jobs

Area Manager, New South Wales

Mid levelSeniorFull-timeHybridNew South Wales, AustraliaPosted 6 months agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Area Manager position at Optus is all about driving growth, compliance, and exceptional customer experiences across assigned regions. This job plays a crucial role in leading multiple company-owned stores, fostering a high-performing team culture, and ensuring strong commercial performance. The team thrives on collaboration, innovation, and a commitment to customer satisfaction, making it an exciting opportunity for those looking to make a significant impact.

You'll be responsible for

👥

Leading and mentoring teams

Leading, mentoring, and developing Store Managers and teams to build a high achievement culture and drive engagement.
💰

Driving financial performance

Delivering growth and financial performance by managing EBITDA drivers, labour and OPEX budgets, and annual operating plans across the territory.
🛡️

Fostering compliance culture

Proactively building a compliance culture, mitigating risks, and supporting teams through customer aggression scenarios.

Key criteria

📈

Extensive multi-site retail leadership experience

Proven experience leading high-performing teams across multiple locations.

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📊

Strong financial and organisational change capability

Demonstrated success in managing budgets and driving operational improvements.

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🎓

Tertiary qualifications in business or management

Relevant educational background supporting industry knowledge and compliance.

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5 criteria for this job
Extensive multi-site retail leadership experience
Proven experience leading high-performing teams across multiple locations.

View

Strong financial and organisational change capability
Demonstrated success in managing budgets and driving operational improvements.

View

Tertiary qualifications in business or management
Relevant educational background supporting industry knowledge and compliance.

View

Technical proficiency with retail POS systems
Experience using retail technology to enhance operational efficiency.

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Well-developed behavioural skills
Strong influencing and strategic thinking abilities focused on customer engagement.

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