IHG Hotels & Resorts4 followers38 jobs

Assistant Night Manager - Crowne Plaza Carlton

JuniorMid levelPart-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Assistant Night Manager at Crowne Plaza Melbourne Carlton plays a vital role in ensuring the smooth operation of the hotel during night hours. This position is essential for providing exceptional guest services, supervising staff, and maintaining financial accuracy. The team thrives in a collaborative environment, focusing on inclusivity and support for one another.

Meet the team

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You'll be responsible for

🌟

Managing guest services

Overseeing late arrivals and early departures, handling inquiries, and ensuring excellent customer service.
👨‍🏫

Supervising staff

Supporting night shift staff and providing guidance to ensure effective performance.
💰

Ensuring financial accuracy

Running night audits and preparing daily reports to maintain financial integrity.

Key criteria

🛎️

Guest services experience

Proven experience managing guest inquiries and requests effectively.

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💼

Financial accuracy skills

Demonstrated experience in financial reporting and auditing processes.

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🔒

Security monitoring expertise

Experience monitoring security systems and responding to emergencies.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Guest services experience
Proven experience managing guest inquiries and requests effectively.

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Financial accuracy skills
Demonstrated experience in financial reporting and auditing processes.

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Security monitoring expertise
Experience monitoring security systems and responding to emergencies.

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Staff supervision background
Experience supporting and training team members during shifts.

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