About the job
The Assistant Night Manager at Crowne Plaza Melbourne Carlton plays a vital role in ensuring the smooth operation of the hotel during night hours. This position is essential for providing exceptional guest services, supervising staff, and maintaining financial accuracy. The team thrives in a collaborative environment, focusing on inclusivity and support for one another.
You'll be responsible for
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Managing guest services
Overseeing late arrivals and early departures, handling inquiries, and ensuring excellent customer service.👨🏫
Supervising staff
Supporting night shift staff and providing guidance to ensure effective performance.💰
Ensuring financial accuracy
Running night audits and preparing daily reports to maintain financial integrity.Key criteria
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Guest services experience
Proven experience managing guest inquiries and requests effectively.View
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Financial accuracy skills
Demonstrated experience in financial reporting and auditing processes.View
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Security monitoring expertise
Experience monitoring security systems and responding to emergencies.View
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