Assistant Night Manager
About the job
As the Assistant Night Manager at Pullman Sydney Olympic Park, you will play a vital role in ensuring seamless overnight operations and exceptional guest service. This position offers an exciting opportunity to lead the Night Audit team while fostering a collaborative and high-energy environment. Join a diverse team that values creativity and connection, and make a meaningful impact in one of Sydney's most dynamic hospitality locations.
You'll be responsible for
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Overseeing night operations
Holding responsibility and accountability for the efficient operation of the hotel while the Night Manager is not on duty.📊
Managing the Night Audit team
Maintaining responsibility for the Night Audit team's overall auditing and administrative functions to ensure smooth operations.😊
Ensuring guest satisfaction
Effectively handling guest complaints and ensuring the safety, security, and comfort of both guests and team members throughout the night.Key criteria
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Night audit experience
Demonstrated experience in night auditing and reporting processes.View
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Leadership skills
Experience leading teams in a hospitality environment.View
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Safety and security knowledge
Understanding of safety protocols and security measures in hotels.View
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