Accor Hotels11 followers389 jobs

Assistant Night Manager

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Assistant Night Manager position at Accor is all about creating memorable guest experiences during overnight operations. This job plays a vital role in ensuring guests receive exceptional service while maintaining the hotel's operational excellence. The team thrives on collaboration and support, making it a fantastic opportunity for those passionate about hospitality.

You'll be responsible for

🤝

Delivering exceptional guest service

Efficiently managing guest arrivals, departures, and overnight enquiries to ensure outstanding service.
📊

Completing Night Audit

Carrying out the Night Audit, End of Day procedures, and balancing daily financial transactions accurately.
🏨

Leading the Front Office team

Supporting and guiding team members throughout the shift while maintaining operational excellence.

Key criteria

🌟

Front office leadership experience

Proven experience in a Front Office leadership role within a hotel.

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💬

Outstanding customer service skills

Demonstrated ability to deliver exceptional service to guests.

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🧩

Strong problem-solving abilities

Experience making independent decisions in challenging situations.

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Meet the team

About the company

Apply on Accor Hotels
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Front office leadership experience
Proven experience in a Front Office leadership role within a hotel.

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Outstanding customer service skills
Demonstrated ability to deliver exceptional service to guests.

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Strong problem-solving abilities
Experience making independent decisions in challenging situations.

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Financial acumen
Proven attention to detail in balancing financial transactions.

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Organisational skills
Experience managing time effectively in a fast-paced environment.

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