NSW Department of Customer Service32 followers310 jobs

Assistant Operations Officer

JuniorMid levelFull-timeHybridLithgow NSW 2790, AustraliaMangrove Mountain NSW 2250, AustraliaNewcastle St, East Maitland NSW 2323, AustraliaSydney NSW, AustraliaWollongong, NSW, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Assistant Operations Officer position at Revenue NSW is a fantastic opportunity to contribute to a prosperous and fair society by administering complex legislation and delivering accurate outcomes. This role is crucial in managing Landholder and Corporate Reconstruction matters, ensuring compliance and quality standards are met. The team values diversity and flexible working arrangements, creating an inclusive environment where everyone can thrive.

Meet the team

About the company

You'll be responsible for

⚖️

Assessing complex matters

Assess complex matters by accurately interpreting legislation, legal precedents, revenue rulings and procedural instructions.
📞

Managing customer enquiries

Manage customer enquiries by providing accurate, timely and professional advice through written and verbal communication.
📖

Maintaining knowledge

Maintain comprehensive and up-to-date knowledge of legislation, policies, procedures and business rules, including legislative changes and emerging compliance risks.

Key criteria

📜

Legislation interpretation experience

Proven experience interpreting the Duties Act 1997 and related legislation.

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🔍

Research and investigative skills

Demonstrated ability to conduct thorough research and investigations.

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📝

Strong communication skills

Exceptional written and verbal skills for explaining complex concepts.

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A meaningful career starts with a match

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4 criteria for this job
Legislation interpretation experience
Proven experience interpreting the Duties Act 1997 and related legislation.

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Research and investigative skills
Demonstrated ability to conduct thorough research and investigations.

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Strong communication skills
Exceptional written and verbal skills for explaining complex concepts.

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Analytical problem-solving skills
Well-developed skills to assess complex matters and provide solutions.

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