Defence Housing Australia1 follower12 jobs

Assistant Regional Operations Manager

Mid levelFull-timeHybridPerth WA, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is about leading a dynamic team within the Service Delivery Group at Defence Housing Australia (DHA). The role is crucial in ensuring the delivery of quality housing services to Australian Defence Force (ADF) members and their families. Teamwork and collaboration are at the heart of how we operate, as we strive to meet business goals while providing exceptional customer service.

Meet the team

About the company

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You'll be responsible for

🚀

Leading and motivating a team

You will lead, motivate and provide clear direction, as well as manage the daily program of work of your team, focusing on staff performance and ensuring the resources are used effectively and efficiently to achieve business outcomes.
🏡

Managing service delivery

You will ensure adherence to business procedures and processes, manage the workflow, resolve complex issues and manage the region’s portfolio of service residences.
📈

Ensuring operational performance

You will contribute to business goals by ensuring operation and financial performance targets are met, including workforce planning, asset management, contractual requirements, key performance indicators (KPIs) and project management outcomes for the regional office.

Key criteria

🏠

Property management experience

Demonstrated experience managing residential properties and tenant relations.

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📊

Financial performance knowledge

Proven understanding of financial targets and asset management principles.

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👥

Team leadership skills

Experience leading and motivating teams to achieve business outcomes.

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4 criteria for this job
Property management experience
Demonstrated experience managing residential properties and tenant relations.

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Financial performance knowledge
Proven understanding of financial targets and asset management principles.

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Team leadership skills
Experience leading and motivating teams to achieve business outcomes.

View

Complex issue resolution
Proven ability to resolve maintenance and tenant issues effectively.

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A meaningful career starts with a match

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