About the job
As an Assistant Store Manager at Optus, you will play a vital role in fostering a supportive and high-performance culture within the store. Your leadership will empower team members to deliver outstanding customer experiences while driving the store's success. Collaboration and genuine connections are at the heart of how the team operates, making it a fantastic opportunity for personal and professional growth.
You'll be responsible for
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Leading by example
Supporting your Store Manager to create a positive, high performance culture where your team feels motivated, included and confident to shine.📚
Coaching and mentoring
Supporting the store manager to coach, mentor and develop team members through clear guidance, meaningful feedback and day-to-day support, helping them deliver exceptional customer experiences.🎉
Driving team engagement
Helping to drive team engagement by celebrating wins, supporting goal setting, encouraging continuous learning and strengthening collaboration.Key criteria
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Supportive leadership experience
Demonstrated experience empowering teams through integrity and encouragement.View
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Customer-first coaching skills
Proven ability to coach teams for exceptional customer experiences.View
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Calm under pressure
Experience managing complex situations with composure and professionalism.View
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