Bellroy9 followers6 jobs

Assistant Store Manager

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

As an Assistant Store Manager at Bellroy's first Melbourne store, you will play a pivotal role in bringing the Bellroy experience to life. This position offers an exciting opportunity to shape store operations and foster a thoughtful, knowledgeable environment. The team values collaboration and welcomes innovative thinking, making it a great place for those who thrive on autonomy and accountability.

Meet the team

About the company

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You'll be responsible for

☀️

Leading morning huddles

Running the morning huddle, briefing the team on priorities and product updates to ensure readiness for the day.
🛠️

Resolving customer issues

Stepping in on complex warranty situations and providing calm resolutions while feeding back observations to the Store Manager.
📊

Analyzing performance metrics

Reviewing weekly performance numbers, identifying underperforming product categories, and engaging the team in discussions.

Key criteria

📊

Retail supervisory experience

3+ years of experience supervising retail teams.

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🤝

Customer service expertise

Demonstrated ability to handle complex customer situations.

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📚

Training and support skills

Experience sharing knowledge naturally to boost team confidence.

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A meaningful career starts with a match

Apply on Bellroy
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5 criteria for this job
Retail supervisory experience
3+ years of experience supervising retail teams.

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Customer service expertise
Demonstrated ability to handle complex customer situations.

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Training and support skills
Experience sharing knowledge naturally to boost team confidence.

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Operational management experience
Proven experience managing stock processes and cash handling.

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Interest in sustainable products
Genuine passion for well-made, sustainable products.

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