Optus11 followers85 jobs

Assistant Store Manager, Noosa

JuniorMid levelFull-timeOfficeNoosaville QLD 4566, AustraliaAdministrationCustomer servicePosted 3 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

As an Assistant Store Manager at Optus, you will play a vital role in leading a dynamic team and creating a positive, high-performance culture. Your passion for developing others and delivering outstanding customer experiences will help shape the store's success. Collaboration and support are at the heart of how the team operates, ensuring everyone feels included and empowered.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🏆

Leading by example

Supporting your Store Manager to create a positive, high-performance culture where your team feels motivated, included, and confident to shine.
👩‍🏫

Coaching and mentoring

Supporting the store manager to coach, mentor, and develop team members through clear guidance and meaningful feedback.
📞

Handling escalated customer enquiries

Managing escalated customer enquiries with calm professionalism and guiding the team through various situations.

Key criteria

🌟

Supportive leadership experience

Demonstrated ability to empower and motivate team members.

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🤝

Customer-first coaching skills

Experience in guiding teams to deliver exceptional customer experiences.

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🧘‍♂️

Calm under pressure

Proven ability to manage complex situations with composure.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Supportive leadership experience
Demonstrated ability to empower and motivate team members.

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Customer-first coaching skills
Experience in guiding teams to deliver exceptional customer experiences.

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Calm under pressure
Proven ability to manage complex situations with composure.

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Operational and business awareness
Strong understanding of retail operations and performance drivers.

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Team culture and adaptability
Experience fostering an inclusive team environment and flexibility.

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