The Assistant Venue Manager at Yo-Chi Castle Towers is an exciting opportunity to be at the forefront of a vibrant new venue in the heart of Castle Towers Shopping Centre. This role is crucial for leading a passionate team, ensuring every guest has a delightful experience, and driving the success of one of Yo-Chi's newest locations. The team thrives on connection, growth, and a supportive culture, making it a fantastic place to develop your career.
You'll be responsible for
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Leading the team
Inspire and motivate your team to deliver exceptional service and maintain a positive atmosphere.⚙️
Overseeing daily operations
Manage daily activities to ensure smooth operations and high guest satisfaction.📅
Rostering and KPI management
Create effective rosters and monitor KPIs to achieve business goals.Skills you'll need
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Leadership experience in hospitality or retail
Demonstrated ability to lead teams in a fast-paced environment, ensuring high levels of service and team morale.📊
KPI management
Proven success in managing key performance indicators to drive business results and team performance.🌱
Team development
Passion for building strong team culture and developing individuals to reach their full potential.