Carrier11 jobs

Assoc Director, Service Operations, AME

SeniorFull-timeHybridMelbourne VIC, AustraliaMulgrave VIC 3170, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Service & Aftermarket Field Operations Leader is all about driving operational excellence and standardizing processes to ensure success across the region. This job plays a crucial role in optimizing service operations and delivering sustained growth in aftermarket services. The team thrives on collaboration, innovation, and a commitment to keeping customers at the center of everything they do.

Meet the team

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You'll be responsible for

🚀

Driving operational excellence

Driving operational excellence, standardizing processes, and ensuring rigorous execution of critical KPIs across the region.
📏

Managing KPIs

Own and manage Service KPIs, ensuring they are measurable and manageable at each branch.
🤝

Cross-functional collaboration

Collaborate with IT and other functional teams on process improvement, automation and simplification for service operations.

Key criteria

📊

KPI management experience

Proven experience managing and optimizing service KPIs.

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🔍

Forecasting skills

Demonstrated ability to develop accurate forecasting models.

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🤝

Cross-functional collaboration

Experience working with diverse teams to drive process improvements.

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A meaningful career starts with a match

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4 criteria for this job
KPI management experience
Proven experience managing and optimizing service KPIs.

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Forecasting skills
Demonstrated ability to develop accurate forecasting models.

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Cross-functional collaboration
Experience working with diverse teams to drive process improvements.

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Service operations expertise
Strong background in service operations and aftermarket processes.

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