Airwallex11 followers41 jobs

(Associate) Director, Account Management

DirectorFull-timeOfficeSydney NSW, AustraliaBusiness operationsSalesCustomer successPosted 2 weeks ago
View your fit0 of 9 criteria met

About the job

The Head of Account Management at Airwallex is a pivotal job that involves leading a dynamic team of 20 Account Managers and Customer Success Managers. This role is crucial for driving the go-to-market strategy and ensuring product adoption among existing customers. The team thrives on collaboration, innovation, and a shared mission to transform the global payments landscape.

You'll be responsible for

🌟

Leading and inspiring a team

Lead, coach, and inspire a team of 20 Account Managers and Customer Success Managers, fostering a culture of consultative selling, data-driven decision-making, and operational rigor.
📈

Developing and executing GTM strategy

Develop and execute the GTM strategy to drive product adoption, revenue growth, and customer retention within the SME & Growth segment.
🤝

Building client relationships

Build and maintain strong relationships with key clients, serving as a trusted advisor and ensuring Airwallex solutions deliver transformational value.

What we're looking for

📈

12+ years in sales or account management

Extensive experience driving revenue in high-growth environments.

View fit

👥

8+ years in leadership roles

Proven ability to build and lead high-performing teams.

View fit

📊

Analytical skills for strategic planning

Ability to evaluate data and make informed decisions.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
12+ years in sales or account management
Extensive experience driving revenue in high-growth environments.

View

8+ years in leadership roles
Proven ability to build and lead high-performing teams.

View

Analytical skills for strategic planning
Ability to evaluate data and make informed decisions.

View

Deep fintech and payments knowledge
Understanding of regulations and digital transformation trends.

View

Exceptional communication and negotiation skills
Experience engaging with C-level executives effectively.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Similar jobs

View all
Amazon
Amazon
Associate Director, Amazon Revenue MarketingSydney, NSW · Full-time
The job is about joining Audible as an Associate Director of Amazon Marketing, where you will play a crucial role in customer acquisition and revenue growth across various Amazon channels. This position is vital for developing and executing marketing strategies that resonate with audiences while collaborating with local and global stakeholders. The team thrives on creativity, collaboration, and a shared passion for storytelling, making it an exciting opportunity to contribute to a transformative experience for listeners.
NAB
NAB
Associate Director, Divisional Controls - Melbourne CBDMelbourne, VIC · Full-time
Join a dynamic team at NAB as an Associate Director in the Divisional Controls Retail Team, where customer advocacy is at the heart of everything we do. This permanent full-time opportunity in Melbourne CBD offers a supportive and engaging work environment focused on your learning and development. Collaborate with passionate individuals who prioritize customer satisfaction and innovation, as we strive to be the most customer-centric company in Australia and New Zealand.
Commonwealth Bank
Commonwealth Bank
Associate Director Transaction Banking SolutionsBrisbane City, QLD · Full-time
This Associate Director job in our Brisbane office is all about managing and growing a vital portfolio of strategic clients within our Institutional Transaction Banking team. The role is crucial as it combines commercial account management with operational coordination to deliver high-quality transaction banking solutions for government customers. Our team thrives on collaboration and is passionate about providing excellent client experiences while supporting each other in our professional journeys.
NAB
NAB
Associate Director, Indigenous Business & CommunityAlice Springs, NT · Full-time
Join the new Indigenous Business & Community Specialist Banking team at NAB, where your expertise will help deliver tailored customer outcomes for the dynamic Indigenous business community. This role is crucial in fostering innovation and building strong relationships, as NAB strives to be the most customer-centric company in Australia and New Zealand. The team values collaboration and inclusivity, creating a supportive environment where everyone can thrive.