About the job
The Associate Director, AI Product Management at Optus is a visionary leader responsible for driving AI strategy and innovation across digital platforms. This role is crucial in delivering customer value through the development of enterprise-grade AI products. The team thrives on collaboration and embraces a dynamic work environment, fostering creativity and growth.
You'll be responsible for
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Driving AI strategy and product development
Lead the development of AI products, ensuring alignment with Optus Customer Service.👥
Leading multiple squads for AI product development
Oversee teams to create enterprise-grade AI products that deliver customer value.📊
Providing quarterly business reviews of the AI portfolio
Deliver insights and committed value from the AI portfolio to stakeholders.Key criteria
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Proven product management experience in AI
Demonstrated experience delivering commercial outcomes in AI technology.View
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Strong problem-solving and critical thinking skills
Ability to navigate complex internal systems and processes effectively.View
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Passion for customer experience and responsible AI
Dedication to enhancing customer outcomes through innovative AI solutions.View
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