About the job
The job is about protecting Airwallex and its merchants by conducting holistic risk reviews on the Business Seller segment. This position plays a crucial role in assessing fraud, credit, and brand risk, ensuring a secure environment for all stakeholders. The team thrives on collaboration, innovation, and a commitment to continuous improvement.
You'll be responsible for
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Assessing fraud, credit, and brand risk
Determine and apply risk exposure calculation methodologies on existing merchants using business credit reports, financial statements, KYB information and investigative research tools.📈
Monitoring credit, fraud and dispute trends
Support ongoing monitoring of fraud, dispute and chargeback metrics, identify emerging risks, and recommend appropriate mitigations for higher-risk merchants and segments.🤝
Collaborating with merchants
Work directly with merchants on chargeback or dispute solutions, explain key risk drivers, and provide guidance on best practices and risk performance improvement plans.Key criteria
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Fraud and credit risk experience
At least 2 years in fraud operations or credit risk roles.View
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Analytical skills
Strong ability to conduct thorough risk assessments.View
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Collaboration skills
Experience working with merchants on risk solutions.View
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