About the job
The Associate Network Engineer position at Datacom is all about making a difference in people’s lives through technology. This job is crucial for delivering network solutions and ensuring top-notch customer service while collaborating with a dedicated team. Datacom values a dynamic and inclusive work environment, where everyone can thrive and contribute to exciting projects.
You'll be responsible for
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Providing 24/7 networking technical support
You will monitor network availability and performance, focusing on outage detection, analysis, resolution, and reporting.📈
Assisting on customer projects
You will help with circuit changes, site moves, and rolling out IOS upgrades using automated tools.🖥️
Conducting testing and implementation
You will monitor and tune networking software/hardware to ensure optimum systems performance and highlight potential issues.Key criteria
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2+ years in professional services
Experience in a professional services environment is essential.View
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Networking and firewall knowledge
Understanding of LANs, WANs, and data centre networking.View
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Analytical and problem-solving skills
Ability to analyze and resolve network issues effectively.View
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