About the job
The Associate Network Engineer job at Datacom is all about making a meaningful impact by providing network solutions and support to federal customers. This role is crucial in ensuring that clients receive top-notch service while fostering collaboration within a dedicated team. Datacom values a dynamic and inclusive work environment, where team members can thrive and grow together.
You'll be responsible for
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Providing 24/7 networking technical support
Offering round-the-clock support to clients, focusing on monitoring network availability and performance, and addressing outages effectively.📈
Assisting on customer projects
Supporting various customer projects, including circuit changes and site moves, while implementing automated tools for IOS upgrades.🛠️
Conducting testing and monitoring
Testing, implementing, and tuning networking software and hardware to ensure optimal performance and identify potential issues.Key criteria
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2+ years in professional services
Experience in a professional services environment is essential.View
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Networking and firewall knowledge
Understanding of LANs, WANs, and data center security is crucial.View
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Analytical and problem-solving skills
Ability to analyze issues and provide effective solutions.View
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