About the job
The Associate Network Engineer job at Datacom is all about making a meaningful impact by providing network solutions and support to federal customers. This role is crucial in ensuring that clients receive top-notch service while fostering collaboration within a dedicated team. Datacom values a dynamic and inclusive work environment, where team members can thrive and grow together.
You'll be responsible for
🔧
Providing 24/7 networking technical support
Offering round-the-clock support to clients, focusing on monitoring network availability and performance, and addressing outages effectively.📈
Assisting on customer projects
Supporting various customer projects, including circuit changes and site moves, while implementing automated tools for IOS upgrades.🛠️
Conducting testing and monitoring
Testing, implementing, and tuning networking software and hardware to ensure optimal performance and identify potential issues.What we're looking for
💻
2+ years in professional services
Experience in a professional services environment is essential.View fit
🌐
Networking and firewall knowledge
Understanding of LANs, WANs, and data center security is crucial.View fit
🔍
Analytical and problem-solving skills
Ability to analyze issues and provide effective solutions.View fit
View more